Privacy Policy

Last Updated: December 2024

1. Introduction

FAIRMONT PREMISES PRIVATE LIMITED ("Fairplay," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fairmontpremises.shop or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address
• Business Information: Company name, job title, and business requirements
• Communication Data: Messages, inquiries, and correspondence with us
• Account Information: Username, password, and account preferences (if applicable)

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• Log Data: IP address, browser type, operating system, and access times
• Cookies and Tracking: Information collected through cookies and similar technologies
• Usage Data: Pages visited, time spent on site, and interaction with content
• Device Information: Device type, screen resolution, and mobile carrier

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our IT services
• Communication: To respond to inquiries, send updates, and provide customer support
• Marketing: To send promotional materials and newsletters (with your consent)
• Business Operations: To process transactions, manage accounts, and conduct business
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, unauthorized access, and other security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights and interests
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Staff Training: Regular training on data protection and privacy practices

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

• Contact Information: Retained for the duration of our business relationship
• Marketing Data: Retained until you opt out or for 3 years of inactivity
• Technical Data: Retained for up to 2 years for analytics and security purposes
• Legal Requirements: Retained as required by applicable laws

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage and performance
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@fairmontpremises.shop
• Phone: +91 7240085893
• Address: Ground Floor, G-2C, 2 North Avenue, BKC Road, Maker Maxity, Bandra East, Mumbai, Mumbai, Maharashtra, 400051

14. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.